NEW ZEALAND security, PERSONAL PROTECTION & risk management proFESSIONALS

Need a reliable, cost-effective and professional security provider in Wellington or anywhere in New Zealand? You've come to the right site. 

 

Protective Services Limited is an award winning security company owned and operated by licensed New Zealand security professionals. The driving force behind Protective Services is company founder and managing director, Dion Neill who is widely recognised as one of New Zealand's most experienced private investigators and security professionals. 

Our bespoke security, personal protection and risk management business was founded on the core values of trust, quality, integrity, professionalism and service excellence. We known that professional security plays a pivotal role in the protection of people, assets and infrastructure and our reputation as an established leader in Wellington is based on the calibre of the security personnel we recruit. With robust vetting and training processes in place, we are committed to ensuring our private, commercial and government clients receive industry-leading service.

Our success can be attributed to our industry-tested ability to consistently provide professional and well-trained personnel, ensuring our clients’ brands, assets and reputations always remain protected.​​ We are continuing to challenge the New Zealand security industry's status quo by raising the benchmark for service delivery and professional standards. Our services are delivered by high-calibre licensed security personnel who are committed to providing cost-effective security without compromising the professionalism and quality of our services.

We have taken special care to recruit the very best people who are professionally trained with verifiable skills, operational experience and most importantly, the right attitude. We appreciate that our people need to be compatible with your brand or company, so they are carefully selected to reflect your culture. You can trust us to provide the highest level of security for you and your organisation.

Specialisation

The key components in our business philosophy are specialisation, customised training and knowledge about our clients and their security requirements. We are client focused and service-centric; our operation is about providing security at the highest-level. Through flexibility and professionalism, we incorporate our services into our clients' organisations in a way that adds measurable value while minimising disruption. 

We are positioned to meet increasing demand for our services through an ongoing search for new talent. New hires are supported by specialised training in safety, security and customer service. When necessary, we arrange additional training for clients' specific needs, especially where in-depth knowledge and high=level client relationships are required. Our people receive regular refresher training so they can continuously up-skill and improve their service delivery. They are prepared to handle complex and sensitive assignments  anywhere in New Zealand or worldwide.

Client relationships

Thanks to the coordinated use of manpower skills and technical expertise, we are able to offer maximum security and protection through a range of standard solutions. We can also provide bespoke security and risk management services to suit client requirements. We have a flat organisational structure that supports greater accountability and stronger relationships with our clients. The people you work with directly are in a position to make necessary decisions and apply them independently with a sense of urgency. 

Licensing and compliance  

We comply with all relevant statutory and regulatory requirements, including approval from the New Zealand Police and licensing by the Ministry of Justice - Private Security Personnel Licensing Authority (PSPLA). We are current members of ASIS International, World Association of Detectives and corporate members of the New Zealand Security Association (NZSA). We also hold accreditation as approved private security contractors for a number of international agencies. Protective Services Limited carries comprehensive insurance cover, including public liability and professional indemnity.

We operate and comply with: 

  • Private Security Personnel Licensing Authority (PSPLA).

  • Security Risk Management Framework  (ISO 31000:2009).

  • New Zealand Government Protective Security Requirements (PSR).

 

Protective services sercurity guard
Protective services sercurity guard
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Protective services sercurity guard

 

Our business is to provide the highest-level of security for people, assets, events and infrastructure. 

Introducing GuardHire by Protective Services

GuardHire by Protective Services provides high-calibre uniformed security guards in Wellington, New Zealand. GuardHire was launched to satisfy demand in the market for a reliable, cost-effective, professional and licensed security guard provider. Our specialised executive security and personal protection services are delivered by professionally trained security personnel who are selected exclusively from the defence forces and law enforcement sector.

Integrity, delivery and attention to detail are three important pinnacles that serve as guidance for our team. They ensure we deliver our services to the highest-level and always exceed our clients' expectations. 

Integrity

We are uncompromising in our demand for integrity from our people. Integrity also includes openly expressing one’s opinion, reporting wrongdoing and not withholding information.

Delivery 

The complexities of today's communities and the changing needs of our client have increased demand for reliable and tailor made security solutions. Protective Services stands for its consistent delivery of excellent value-for-money services, day after day, year after year - regardless of who happens to be on the front line of the delivery process.

Attention to detail
  • Identifying, assessing, conceptualising, designing and implementing robust security solutions.
  • Threat assessment, risk analysis and recommendations for upgrading of security measures at the facility.
  • Provision of professionally trained, uniformed and highly-responsive security personnel.
  • Conducting awareness and practical customised training at every level from contractors to management.
  • Assisting management teams to formulate crisis management, emergency response and business continuity plans and manuals.

Be vigilant, act with caution and safeguard your reputation

Are you Google searching for 'Wellington security guards' or 'New Zealand security guards'? When looking for a 'security guard provider' or 'security guards' in Auckland, Hamilton, Wellington, Christchurch or anywhere in New Zealand, we urge you to be vigilant, act with caution and safeguard your reputation. Please do not rely on Google reviews. We have established that a number of security companies are using fabricated Google reviews to gain the trust of prospective clients.

Our enquiries revealed Google reviews can be written by the same reviewer using various aliases and fictitious online identities. Google reviews can also be purchased from search engine optimisation (SEO) and digital marketing companies. Please don't support industry 'cowboys'. Ask to see your security providers or private investigators licence (certificates of approval are not security licences). If you are in any doubt, contact the Ministry of Justice - Private Security Personnel Licensing Authority (PSPLA) or view the public register online at PSPLA.  

Protective Services is a market leading security company owned by licensed New Zealand security professionals.

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Our story

Founder and managing director, Dion Neill is the driving force behind Code 1, The Neill Group (TNG) and Protective Services. Dion is one of New Zealand's most experienced licensed security providers and private investigators. 

Dion has trained extensively with former police officers, qualified detectives, military personnel and government intelligence specialists. Dion's career began with a period of service in the New Zealand defence forces, followed by training at the Royal New Zealand Police College, where he gained a Certificate in Investigation Skills.

Dion has also been certified as a fraud examiner, and has achieved a Diploma of Security and Risk Management (Australia), along with internationally recognised credentials in providing security, risk management and close personal protection.

In the late 1980s, Dion was assigned to protect a prominent Wellington business owner from serious threats of violence. This high-risk security assignment was the catalyst for Dion to launch Protective Services to the market and further develop his interest in providing executive security and personal protection.

In 1999, Dion moved on from emergency services to accept a new challenge as a senior manager with Group 4 Security (known globally as G4S) until the company was acquired by Armourguard. In this role, he was responsible for leading a large security team and managing a number of key national contracts.  

A respected pioneer of the New Zealand security industry, Dion was influential in changing the government's licensing and training requirements for private security personnel. He remains a strong advocate for raising the benchmark of service delivery and professional standards within the security industry.

You're in very safe hands! Dion and his trusted associates have worked as private security contractors in some of the world’s most volatile regions, including Asia, South Africa and the Middle East. In 1996, Dion personally managed the security for a New Zealand sports team on tour in South Africa.

Dion is a proud recipient of the New Zealand defence forces service medal, St John service medal and long service award from the Wellington Free Ambulance. Dion has also been recognised for his contribution to the community as a volunteer first responder. 

Quality assurance

We have invested in a quality assurance management system based on internationally recognised best practice. 

Health and safety

 
Health and safety is a priority for Protective Services. Through a structured approach to induction, training and assessment, we ensure that everyone at Protective Services is aware of their health and safety responsibilities.
 

We maintain a comprehensive range of policies, plans and procedures to manage the quality of our service and our exposure to a diverse range of health, safety and associated environmental risks. These include the implementation of robust site audits, standard operating procedures and safe work statements. 

Client confidentiality

Our security professionals must sign a confidentiality and non-disclosure agreement prior to deployment on any security assignment.

Social Responsibility

 
Protective Services works hard to improve relationships in the communities in which we operate.

We have a long history of working with community groups and charities as part of our social responsibility. 

Government licensed

Licensed by the Ministry of Justice as property guards, personal guards, crowd controllers, monitoring officers, private Investigators, security consultants and repossession agents.

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Community support

We support a number of charities and community based organisations, including St John, GoodSAM, Flashlight and Wellington Free Ambulance.

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New Zealand made 

Protective Services Limited is approved and authorised to use the 'New Zealand Made' trade mark as a trusted mark of authenticity. 

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Our memberships

We support and contribute to our industry as members of ASIS International, World Association of Detectives and New Zealand Security Association. 

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